Win & Grow Your Customer Relationships with Microsoft Dynamics CRM

Win & Grow Your Customer Relationships with Microsoft Dynamics CRM

It provides the tools and capabilities needed to create and easily maintain a clear 360 degree view of customers, prospects or partners.

Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that has rich functionality for:

• Easy record keeping of all emails, phone calls, appointments, documents
• Sales Process Management (single view of the customer and their data, opportunities, quotes, literature, orders)
• Marketing Process Management (personalised and targeted campaigns, segmentation, marketing automation, marketing analytics and much more)
• Customer Service (case management, routing and queuing, service history/scheduling, contracts, knowledge base)
• Native integration into applications you already know - Microsoft Outlook, Word, Excel

Microsoft Dynamics CRM is easy to learn and use and operates just like you do!  Access Microsoft CRM in a number of convenient ways, directly from your Outlook, a secure web browser or via your mobile.  You can easily adapt it to your business processes by simply changing or adding fields 'on the fly'.

Microsoft Dynamics CRM integrates with a wide range of software including but not limited to, Microsoft Dynamics GP, Microsoft SharePoint, Microsoft Dynamics AX, Microsoft Business Intelligence and Microsoft Dynamics Retail Management System to provide you with a complete business management solution.

As a Gold Certified Microsoft Partner, Professional Advantage not only implements Microsoft Dynamics CRM at other companies, but uses it in-house as an all-encompassing customer management system with 250+ internal users.

We have experience implementing Microsoft Dynamics CRM solutions for organisations ranging in size from 5 to over 100 CRM users.  This experience has included organisations in a wide range of industries such as Pharmaceuticals, Wholesale Distribution, Business Services, Property Development and Management, Financial Services, Professional Services, High Technology and Not for Profit including Membership organisations.

Read more...

To contact Professional Advantage about Win & Grow Your Customer Relationships with Microsoft Dynamics CRM use Get a quote.

It provides the tools and capabilities needed to create and easily maintain a clear 360 degree view of customers, prospects or partners.

Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that has rich functionality for:

• Easy record keeping of all emails, phone calls, appointments, documents
• Sales Process Management (single view of the customer and their data, opportunities, quotes, literature, orders)
• Marketing Process Management (personalised and targeted campaigns, segmentation, marketing automation, marketing analytics and much more)
• Customer Service (case management, routing and queuing, service history/scheduling, contracts, knowledge base)
• Native integration into applications you already know - Microsoft Outlook, Word, Excel

Microsoft Dynamics CRM is easy to learn and use and operates just like you do!  Access Microsoft CRM in a number of convenient ways, directly from your Outlook, a secure web browser or via your mobile.  You can easily adapt it to your business processes by simply changing or adding fields 'on the fly'.

Microsoft Dynamics CRM integrates with a wide range of software including but not limited to, Microsoft Dynamics GP, Microsoft SharePoint, Microsoft Dynamics AX, Microsoft Business Intelligence and Microsoft Dynamics Retail Management System to provide you with a complete business management solution.

As a Gold Certified Microsoft Partner, Professional Advantage not only implements Microsoft Dynamics CRM at other companies, but uses it in-house as an all-encompassing customer management system with 250+ internal users.

We have experience implementing Microsoft Dynamics CRM solutions for organisations ranging in size from 5 to over 100 CRM users.  This experience has included organisations in a wide range of industries such as Pharmaceuticals, Wholesale Distribution, Business Services, Property Development and Management, Financial Services, Professional Services, High Technology and Not for Profit including Membership organisations.

Read less...

To contact Professional Advantage about Win & Grow Your Customer Relationships with Microsoft Dynamics CRM use Get a quote.