Grocery group selects multi-site retail system

Supplier: Bepoz By: Philippa Smyth
13 September, 2011

With five stores across Perth and Melbourne, Quality Group wanted to install a retail system throughout their group.

Offering Indian, Sri Lankan, Pakistan and Bangladesh grocery items the chain provided a one stop shop for everything from Basmati Rice through to frozen food and videos

Priding itself on good service, reasonable price and quality items, the owner needed a system tailored to their exact type of operation.

Vectron installed their latest integrated scanner scale and touch screen technologies at every checkout. A networked solution comprehensive retail software was installed and integrated with a full back office management suite.

East and rewarding for staff to use, brilliant touch screens with graphical buttons, logical layouts and screen flows, made checkout times faster, boosting customer service.

"I heard about Vectron and researched them. They offered a high quality retail checkout systems tailored to my stores at a good price," stated Raju, Quality Groceries.

"So easy to use and operate, even new staff could be up and running quickly with very little training," explained Raju.

One system - multiple sites
Vectron's multi site system comes with advanced reporting and consolidated group wide views of sales and stock. Trend analysis from store to store is easy with stock levels, stock movements, incidents or loopholes also visible across the group. One database ties all the site and the latest in communications technology provides live sales and stock data up to head office. Centralized control over pricing, lines, promotions and stock means a diverse operation can all be managed just through one system.

"Until now, we used a basic cash register, since installing Vectron we have greater control over stock and which of our lines are best sellers, slow sellers. The dual capability of POS to increase profit and drive down cost provides a consistent return on investment. I made the right choice, I am very satisfied with the Vectron POS system indeed, the after sale support is second to none," concluded Raju.

You can read more case studies on Vectron’s group solutions for grocery and hospitality groups on their website.