Which laser is the right one for me?
At Trotec, I look after our customers and employees as part of Trotec Academy. The questions above concern almost every prospective customer who is thinking of buying a laser. I am lucky enough to be able to accompany many of our prospective customers through their purchase decision. This begins long before the purchase - if a prospective customer has a special application request or questions about his materials or simply wants more information. These initial consultations take place at Trotec laser days, trade fairs, in our demo centers or at virtual product demos. As part of our Trotec Academy training program, I am also in an active exchange with our customers and thus gain insight into their business development. There is no blanket answer as to which laser machine is “the best”. But there are a number of questions you should ask yourself before you buy a laser machine. What do you want to do with the laser? Which materials do you want to process? Which laser power is the right one? How easy is it to use a laser for cutting and engraving? At this point I would like to give you three personal tips:
Tip 1: Let us explain the laser machine that you want to buy in detail.
This includes the technical data. Starting with the work area, the available laser power, right through to the accessories. Make sure that the work area matches your standard formats. In this way, you minimize waste and use resources smartly. But take a good look at the available accessories. With a camera system or rotary engraving attachment, you can offer your customers even more products and secure a competitive advantage.
Tip 2: Find out about the range of services related to your laser purchase.
Your investment in a laser machine should be well planned. Does the provider inform you of possible financing options before the purchase? Does the manufacturer offer demonstrations, material tests, training opportunities and helpful support long after the contract is signed? Choose a provider whose support doesn’t end with a signature on the purchase contract and delivery of the laser system. Especially after purchasing the laser machine, in “daily business”, you should be able to access a wide range of services. When it comes to servicing, support directly from the manufacturer is worth its weight in gold, because nobody knows the laser as well as the manufacturer’s service team.
Tip 3: “The best” is individual. Compare!
Get lots of information about products, servicing and support services and compare the offers.
