"We researched our POS options extensively for our hotel. Vectron gave us the best mix of features, flexibility and value for money" Jonny Armstrong, Operations Manager, GV Hotel.
Built in 1928 this historic hotel was recently renovated and had won several AHA awards for the quality of it's renovation. A sizeable operation with a bar, bistro, lounge and function areas, any Hospitality System selected had to connect and manage all parts of the business.
"Vectron's hospitality POS system gave us the flexibility of reporting we needed for our business. The software was tailored to reflect our very diverse business exactly" stated Jonny.
For such a busy hotel, accurate stock control was a key motivator, plus any system installed had to be fast to train and easy to use by permanent and casual staff. Management information, system resilience and reliability were also critical factors.
13 of Vectron’s latest Pub POS touchscreens were installed across the venue, each providing specialist front-office and back-office software designed with the hotel trade in mind.
All the new system’s features added up to slick customer service. Reliability and system resilience meant even the busiest trading times can be catered for with confidence
Handheld POS terminals were also linked to the main POS system. These enable bistro staff to take orders from customers and automatically route them to the kitchen without leaving the floor. Running the same software and operating logic as the fixed touchscreen terminals, only minimal staff training was required for their operation.
Key features of Vectron’s Hospitality system include:
- Every function is at the touch of a button.
- Main touch screen menu is laid out to list all the popular drinks, letting staff transact the bulk of daily sales without ever tabbing out of the main screen
- Menu changes could be done in seconds by selecting text, graphical images or both on the keys
- Live changes and instant updates can be made to the products
- Easy user-friendly operation for any novice
- Easy inventory control and reporting makes the system work seamlessly with the pub’s accounting software
- Full suite of back office reporting functions included as standard
- Standard reporting in addition to configurable report formats
- The system has since become a foundation for the growth of the business, driving operational efficiencies. Ongoing support service means that Vectron help GV’s day to day operations run smoothly.
"To date Vectron have given us excellent support and attention” concluded Jonny.
For more information on Vectron’s Hotel and Pub systems, call us on 1300 789 366.
