In an Australian and New Zealand hire industry first, the Kennards Hire new online platform offers customers the peace of mind and convenience to order tools and equipment for hire 24 hours a day, 7 days a week.
When designing and building the virtual hire platform, Kennards Hire dedicated two years to understanding the specific needs of their customers. The result being an easy-to-use ordering system allowing customers to access all 3,600 products in their product range with just a few simple clicks.
Bill Whitehouse, Kennards Hire Acting CEO, said delivering a convenient online hire solution for customers was a key motivator for producing the interactive website.
"We know that unexpected jobs can pop up onsite at any time. Our customers need to be able to place an order at any time of the day or night and be confident they can collect their tools or equipment at their local store or have it delivered at their convenience."
"Essentially it's a virtual branch at their fingertips," Bill explained.
Since the launch of the online hire platform in August, the results are speaking for themselves with almost 60 percent of online hire bookings being made through a mobile device.
"This confirms what we know about our busy customers. They are on the move and are looking for a convenient, immediate service that is not restricted by physical branch opening hours."
"Our online hire service delivers on the Kennards Hire brand promise, 'Make Your Job Easy'." Bill emphasised.
The Kennards Hire website is backed by the renowned customer service of our 161 branches across Australia and New Zealand. Whether you're researching for a project, looking for advice or booking a piece of equipment our expertise and support are available online or in-store.
To hire online in Australia visit the Kennards Hire website here: www.kennards.com.au
To hire online in New Zealand visit the Kennards Hire website here: www.kennardshire.co.nz